Support for hardware, software, installation and projects

Becker are pleased to offer a number of support options to suit your requirements and budgets. We are happy to discuss your situation with you before you purchase any of our solutions so that we can make sure you have the right cover in place.

Support options can include the following:

Remote desktop support (we log onto your PC or network to fix the problem you're having)

Telephone, fax and email

On-site technical support

Manufacturers on-site support of scanner hardware or return to base warranty

Support can be used to cover scanner hardware, installation of software, upgrades, patches and fixes, implementation of new software releases or support of data capture projects.

If you need to log a support request this can be done by phone or by completing this form.